At Blue Dragon Gallery, we take great care in ensuring that every product is safely packaged and delivered to you in perfect condition. Since our items are handcrafted and often delicate, we follow a careful handling and shipping process.
Orders are typically processed within 1–3 business days after confirmation. Once dispatched, delivery times may vary depending on your location.
Estimated Delivery Time:
Please note that delivery times may vary due to customs clearance, holidays, or unforeseen delays.
Shipping Details:
Order Processing
Each product at Blue Dragon Gallery is carefully inspected before shipment. Some items, especially Thangka paintings and handmade crafts, may require additional preparation time due to their intricate nature.
We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a simple return and exchange process.
Eligibility for Returns:
Non-Returnable Items:
Return Process
To initiate a return, please contact our support team with your order details. Once your return is approved, you will receive instructions on how to send the item back.
Once we receive and inspect your returned item, we will notify you about the status of your refund.
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging.
We will:
