Welcome to Blue Dragon Gallery. These Terms & Conditions outline the rules, rights, and responsibilities that apply when you access or purchase from our website and services. By using our website or placing an order, you agree to comply with these terms in full.
Blue Dragon Gallery operates as an online and/or physical store offering traditional and spiritual products including thangka paintings, mandala art, singing bowls, felt crafts, jewelry, and related cultural items. These terms apply to all visitors, users, and customers interacting with our platform.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted indicates acceptance of those updates.
By using this website, you confirm that you are at least the age of majority in your country or region, or you are accessing the site under the supervision of a parent or legal guardian. You agree not to use our products or services for any unlawful or unauthorized purpose. Any violation of these terms may result in restriction or termination of access.
We strive to ensure that all product descriptions, images, and details are accurate and up to date. However, due to the handmade nature of many items such as thangka art and traditional crafts, slight variations in color, texture, size, or design may occur. Such variations are not considered defects but part of the uniqueness of handcrafted products.
All prices listed on Blue Dragon Gallery are subject to change without prior notice. We make efforts to ensure pricing accuracy, but errors may occur.Payments must be completed through the approved payment methods provided on the website. Orders will only be processed once full or agreed partial payment is confirmed. In case of pricing errors, we reserve the right to cancel or adjust the order after notifying the customer.
Once an order is placed, you will receive an order confirmation via email or message. This confirmation does not guarantee immediate acceptance of the order. We reserve the right to refuse or cancel any order due to stock availability, payment issues, incorrect pricing, or other unforeseen circumstances.
We aim to process and ship orders within the estimated timeframe provided at checkout or during order confirmation. Delivery times may vary depending on location, customs clearance, courier delays, or unforeseen logistical issues. Blue Dragon Gallery is not responsible for delays caused by external shipping providers. Any customs duties, taxes, or import charges applicable in the destination country are the responsibility of the customer.
Returns or exchanges may be accepted under specific conditions such as damaged or incorrect items received. Requests must be made within a reasonable time after delivery. Products must be returned in their original condition and packaging where applicable. Customized or made-to-order items may not be eligible for return unless they arrive damaged or defective. Refunds, if approved, will be processed after inspection of the returned item.
Orders may be cancelled before they are processed or shipped. Once an order has been dispatched, cancellation may no longer be possible. We reserve the right to cancel any order at our discretion, with or without prior notice, especially in cases of suspected fraud or violation of terms.
All content on the Blue Dragon Gallery website, including images, text, designs, logos, and product descriptions, is the intellectual property of Blue Dragon Gallery unless otherwise stated. You may not reproduce, distribute, modify, or use any content without written permission from us.
Users agree to provide accurate, complete, and current information when placing orders or registering on our website. You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account. Any misuse of the website, including fraudulent activities or unauthorized access, is strictly prohibited.
Blue Dragon Gallery shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. While we aim to provide accurate information and reliable services, we do not guarantee that the website will always be error-free or uninterrupted.
These Terms & Conditions are governed by and interpreted in accordance with the laws of Nepal. Any disputes arising shall be subject to the jurisdiction of the appropriate courts in Nepal.
For any questions regarding these Terms & Conditions, you may contact us through our official communication channels provided on the Blue Dragon Gallery website.
