Q: What products does Blue Dragon Gallery offer?
A: Blue Dragon Gallery offers a wide range of traditional and spiritual handcrafted items including thangka paintings, mandala art, singing bowls, felt crafts, jewelry, and other cultural products.
Q: Are your products handmade?
A: Yes, most of our products are handmade by skilled artisans using traditional techniques, making each piece unique.
Q: Will the product look exactly like the images?
A: Due to the handmade nature of many items, slight variations in color, design, or size may occur. These differences enhance the authenticity of each product.
Q: How do I take care of my products?
A: To maintain quality, keep your products in a clean and dry environment. Avoid exposure to direct sunlight, moisture, or harsh handling, especially for delicate items like thangka paintings and felt crafts.
Q: How do I place an order?
A: You can place an order directly through our website by selecting your desired products and completing the checkout process.
Q: How long does it take to process an order?
A: Orders are typically processed within a few business days. Custom or handmade items may take longer depending on the complexity.
Q: Can I cancel or modify my order?
A: Orders can be canceled or modified before they are processed or shipped. Once dispatched, changes may not be possible.
Q: Do you offer custom or made-to-order products?
A: Yes, we offer custom orders for selected items such as thangka paintings or special designs. Additional production time may be required.
Q: Do you offer wholesale purchasing?
A: Yes, Blue Dragon Gallery provides wholesale options for bulk buyers and businesses.
Q: How can I apply for wholesale?
A: You can contact us through our website with your business details and product requirements to inquire about wholesale opportunities.
Q: Are there minimum order requirements for wholesale?
A: Minimum order quantities may apply depending on the product type. Details will be shared upon inquiry.
Q: Do you offer discounts for bulk orders?
A: Yes, we offer competitive pricing and discounts for bulk and wholesale purchases.
Q: Do you ship internationally?
A: Yes, we ship to many countries worldwide. Shipping availability may vary depending on your location.
Q: How long does delivery take?
A: Delivery times vary based on destination and shipping method, typically ranging from a few days to several weeks.
Q: Will I receive tracking information?
A: Yes, once your order is shipped, we will provide tracking details so you can monitor your delivery.
Q: Are there customs or import charges?
A: International orders may be subject to customs duties or taxes, which are the responsibility of the customer.
Q: What happens if my order is delayed?
A: While we strive for timely delivery, delays may occur due to customs, logistics, or external factors beyond our control. We will assist you in tracking and resolving such issues.
