{"id":351,"date":"2026-04-22T08:23:37","date_gmt":"2026-04-22T08:23:37","guid":{"rendered":"http:\/\/icebergtechnology.com.np\/bhairabi\/?page_id=351"},"modified":"2026-04-22T08:34:58","modified_gmt":"2026-04-22T08:34:58","slug":"how-to-order","status":"publish","type":"page","link":"http:\/\/icebergtechnology.com.np\/bhairabi\/how-to-order\/","title":{"rendered":"How to Order"},"content":{"rendered":"<p>We have kept our ordering process straightforward because we believe your time is valuable. Whether you are placing a retail order or a wholesale bulk purchase, here is exactly how it works:<\/p>\n<div class=\"info-block\">\n<h3>RETAIL ORDERS (SHOP DIRECTLY)<\/h3>\n<ul>\n<li><strong>Browse Our Catalogue<\/strong> \u2014 Explore our product categories online. Filter by type, size, or buyer need.<\/li>\n<li><strong>Choose Your Products<\/strong> \u2014 Select items, quantities, and any colour or customisation preferences.<\/li>\n<li><strong>Place Your Order<\/strong> \u2014 Add to cart and check out. Or contact us directly via WhatsApp or email for a personalised quote.<\/li>\n<li><strong>Order Confirmation<\/strong> \u2014 You will receive an email confirmation within 24 hours. Our team verifies every order personally.<\/li>\n<li><strong>Production &amp; Dispatch<\/strong> \u2014 In-stock items ship within 2\u20133 business days. Made-to-order items: 7\u201314 business days.<\/li>\n<li><strong>Tracking<\/strong> \u2014 Once dispatched, your tracking number is emailed immediately. Track in real-time with DHL or FedEx.<\/li>\n<li><strong>Receive &amp; Enjoy<\/strong> \u2014 Your handmade felt products arrive, packed with care, plastic-free, and ready for your customers.<\/li>\n<\/ul>\n<\/div>\n<div class=\"info-block\">\n<h3>WHOLESALE \/ CUSTOM ORDERS<\/h3>\n<ul>\n<li><strong>Submit Enquiry<\/strong> \u2014 Email us, WhatsApp us, or complete our wholesale application form with your requirements.<\/li>\n<li><strong>Consultation<\/strong> \u2014 Our sales team contacts you within 24 hours. We discuss your product needs, quantities, customisation requirements, and timeline.<\/li>\n<li><strong>Sample Approval<\/strong> \u2014 We produce and dispatch samples within 5\u20137 business days for your approval.<\/li>\n<li><strong>Confirm &amp; Pay Deposit<\/strong> \u2014 Confirm your order details and pay 40% deposit to commence production.<\/li>\n<li><strong>Production<\/strong> \u2014 Our artisans begin handcrafting your order. You receive production updates at key milestones.<\/li>\n<li><strong>Quality Control &amp; Packing<\/strong> \u2014 Every batch undergoes quality inspection before plastic-free packing and dispatch.<\/li>\n<li><strong>Balance Payment &amp; Dispatch<\/strong> \u2014 Pay 60% balance. Order is dispatched via DHL or FedEx with full tracking.<\/li>\n<li><strong>Delivery<\/strong> \u2014 Arrives at your door in 4\u201310 business days depending on destination.<\/li>\n<\/ul>\n<\/div>\n<h3>CONTACT US TO ORDER<\/h3>\n<p><strong>WhatsApp:<\/strong> [Your WhatsApp Number]<br \/>\n<strong>Email:<\/strong> [Your Email Address]<br \/>\n<strong>Website:<\/strong> [Your Website URL]<br \/>\n<strong>Order Hours:<\/strong> Sunday\u2013Friday, 9am\u20136pm Nepal Time (NPT, UTC+5:45)<\/p>\n<p><strong><em>We respond to every enquiry. Real people. Real answers. No bots.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have kept our ordering process straightforward because we believe your time is valuable. Whether you are placing a retail order or a wholesale bulk purchase, here is exactly how it works: RETAIL ORDERS (SHOP DIRECTLY) Browse Our Catalogue \u2014 Explore our product categories online. Filter by type, size, or buyer need. Choose Your Products [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-351","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"http:\/\/icebergtechnology.com.np\/bhairabi\/wp-json\/wp\/v2\/pages\/351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/icebergtechnology.com.np\/bhairabi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/icebergtechnology.com.np\/bhairabi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/icebergtechnology.com.np\/bhairabi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/icebergtechnology.com.np\/bhairabi\/wp-json\/wp\/v2\/comments?post=351"}],"version-history":[{"count":6,"href":"http:\/\/icebergtechnology.com.np\/bhairabi\/wp-json\/wp\/v2\/pages\/351\/revisions"}],"predecessor-version":[{"id":357,"href":"http:\/\/icebergtechnology.com.np\/bhairabi\/wp-json\/wp\/v2\/pages\/351\/revisions\/357"}],"wp:attachment":[{"href":"http:\/\/icebergtechnology.com.np\/bhairabi\/wp-json\/wp\/v2\/media?parent=351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}